Privacy Policy
Introduction and Scope
RadiantPWR respects your privacy and is committed to protecting your personal information. This comprehensive privacy policy explains how we collect, use, store, and safeguard your data when you interact with our cryptography and encryption educational services.
Our commitment extends beyond basic compliance with Taiwan's Personal Data Protection Act and international privacy standards. We believe transparency about our data practices helps build the trust necessary for effective educational partnerships.
This policy applies to all interactions with RadiantPWR, including our website, educational programs, consultations, and any related services we provide to individuals and organizations seeking to improve their cybersecurity knowledge.
Information We Collect
We collect information that helps us provide personalized educational experiences while maintaining the highest security standards appropriate for our field of expertise.
- Personal identifiers including name, email address, and phone number when you inquire about our programs
- Professional information such as job title, company name, and experience level to tailor educational content
- Educational background and specific learning objectives to customize program recommendations
- Technical information about your current knowledge level in cryptography and related fields
- Communication preferences and accessibility requirements for optimal learning delivery
- Website usage data including pages visited, time spent, and interaction patterns
- Device and browser information necessary for technical compatibility and security
We collect this information through various means including direct communication, web forms, educational assessments, and automated systems designed to enhance your learning experience.
How We Use Your Information
Your information enables us to deliver high-quality, personalized education that matches your specific needs and professional goals. We use data thoughtfully to enhance rather than complicate your learning journey.
- Developing customized curriculum paths based on your experience and objectives
- Scheduling educational sessions that accommodate your availability and preferences
- Providing relevant resources and materials aligned with your learning progress
- Communicating important updates about programs, schedules, and cybersecurity developments
- Assessing program effectiveness and continuously improving our educational approaches
- Maintaining secure records of your educational achievements and certifications
- Ensuring our website and systems function properly across different devices and browsers
All data usage aligns with the original purpose for which you provided the information. We never use your personal data for unrelated commercial purposes or aggressive marketing campaigns.
Data Sharing and Third Parties
We maintain strict control over your personal information and limit sharing to essential service providers who help us deliver quality education. Any third-party access is carefully managed through comprehensive agreements.
- Educational technology platforms that host our learning management systems
- Communication services for email delivery and scheduling coordination
- Cloud storage providers with enterprise-grade security for educational materials
- Payment processors for secure transaction handling when applicable
- Technical support services for website maintenance and cybersecurity monitoring
- Professional development partners for specialized certification programs
We never sell, rent, or trade your personal information to marketing companies or data brokers. Any sharing occurs only with your explicit consent or when required by legal obligations under Taiwan law.
Data Security Measures
Given our expertise in cryptography and cybersecurity, we implement robust technical and organizational measures to protect your information. Our security practices reflect the same standards we teach in our educational programs.
- End-to-end encryption for all sensitive communications and data transfers
- Multi-factor authentication for system access and administrative functions
- Regular security audits and penetration testing by independent specialists
- Secure backup systems with encrypted storage in geographically diverse locations
- Employee training on data privacy and security best practices
- Incident response procedures designed to address potential security breaches quickly
- Access controls limiting data availability to authorized personnel only
We continuously update our security measures to address emerging threats and maintain compliance with evolving cybersecurity standards. Our approach combines preventive measures with rapid response capabilities.
Your Privacy Rights
You maintain significant control over your personal information throughout your relationship with RadiantPWR. We respect your right to make informed decisions about your data and provide clear mechanisms for exercising these rights.
How to Exercise Your Rights
Submit Request
Contact us through email or phone with your specific privacy request and identity verification
Verification Process
We verify your identity to protect against unauthorized access to your personal information
Processing
Our team reviews your request and begins processing within 5 business days of verification
Completion
We fulfill your request and provide confirmation within 30 days unless complex circumstances require additional time
- Access your personal data and understand how we process it
- Request corrections to inaccurate or incomplete information
- Delete your personal data when it's no longer necessary for educational purposes
- Restrict processing under certain circumstances while maintaining essential services
- Object to specific types of data processing that may affect you
- Receive copies of your data in portable formats for your records
- Withdraw consent for voluntary data sharing while continuing core educational services
Data Retention Periods
We retain your information only as long as necessary to fulfill educational purposes and meet legal obligations. Different types of data have specific retention schedules based on their importance and regulatory requirements.
Inquiry Data
2 years from last contact unless you enroll in programs
Educational Records
7 years after program completion for certification verification
Website Analytics
26 months for performance optimization and security monitoring
Financial Records
5 years as required by Taiwan business regulations
When retention periods expire, we securely delete or anonymize your information using methods that meet professional cybersecurity standards. You can request earlier deletion in most circumstances, though some legal requirements may apply.
International Data Transfers
While our primary operations are based in Taiwan, some educational resources and technical services may involve international data transfers. We ensure all transfers maintain appropriate security safeguards.
Any international transfers comply with Taiwan's Personal Data Protection Act requirements and include contractual protections that maintain your privacy rights regardless of geographic location.
We provide advance notice of any significant changes to international data handling practices and offer alternatives when possible to accommodate your preferences.
Policy Updates
We update this privacy policy periodically to reflect changes in our practices, technology, or legal requirements. Updates always aim to maintain or enhance your privacy protections rather than diminish them.
Significant changes receive prominent notification through email and website announcements at least 30 days before implementation. Minor clarifications or administrative updates are posted directly with updated effective dates.
We encourage you to review this policy regularly and contact us with questions about any changes that affect your educational relationship with RadiantPWR.